National Youth Arts Wales Privacy Policy 2018

We take your data security seriously and will never sell or swap your details with third parties. The personal information you provide is used to give you information about the residential activities, public concerts, creative opportunities and general activities we run on an annual basis for young people in Wales. You can change your preferences or withdraw your consent to be contacted at any time by clicking the relevant section on the email you have received. We want to ensure you receive the level of information about National Youth Arts Wales that is right for you and our policy is set out below:

Email/text:

If you actively provide your consent to us along with your email address and/or mobile phone number, we may contact you for to give you essential information about your participation in one of our residencies, our annual project based activities or for marketing purposes by email or text message. By subscribing to National Youth Arts Wales emails or opting in to email communication from National Youth Arts Wales, you grant us the right to use the email for these purposes.

Social Media:

It is always your choice as to whether you want to follow us on social media to find out more about what National Youth Arts Wales can offer you or about our annual activities and you can stop following us at any point. We only use the data that you provide on your profiles as anonymous data for analysis and reporting. If we are following you and you do not want us to, you can stop that at any point. We advise you to check your privacy settings on your social media profiles. Find out more about privacy settings for Facebook Twitter and Instagram

Website Users:

Our National Youth Arts Wales website (www.nyaw.org.uk) does not capture and store any perosnal details about visitors to the web site, except where details are voluntarily given via e-mail, or by using an electronic form, or enquiring about any of our services.

In these cases, the personal data you provide to National Youth Arts Wales will be used only to provide you with the information you have requested. We will not pass any of your personal data to outside organisations and/or individuals unless you give your express consent.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsibly for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Post/telephone marketing:

If you have provided us with your postal address or telephone number, we may send you direct mail or telephone you about our work unless you have told us you would prefer not to receive such information. We also actively check telephone numbers against the Telephone Preference Service and will only make telephone calls to you where your telephone number is listed on the TPS if you have specifically told us that you do not object to such calls and have consented to receive them.

Your choice:

It is always your choice as to whether you want to receive information about National Youth Arts Wales and all that we offer you. If you do not want us to use your personal information in these ways, please indicate your preferences on the form on which we collect your data.

You may opt-out of our marketing communications at any time by clicking the 'unsubscribe' link at the end of our marketing e-mails. You can also change any of your contact preferences at any time (including telling us that you don't want us to contact you for marketing purposes by telephone, or by post) by contacting us on 029 2063 6466 or by e-mailng nyaw@nyaw.org.uk

Information collection:

We collect your information in the following ways:

Information you give us

For example, when you participate in one of our residencies, take part in auditions, workshops or classes organised and run by National Youth Arts Wales.

When you subscribe to our mailing lists, complete surveys for research purposes or otherwise provide us with personal information.

When you book something with us, we'll ask for personal information, like your name, e-mail address, telephone number and debit/credit card numbers to store with your account. With regard to debit/credit card numbers we will retain these only for so long as we think is reasonably necessary.

Information we get from use of our website and services

We collect information about the services you use and how you use them, like when you watch a video on YouTube, visit our websites or view and interact with out ads and content.

Data Protection law recognises that certain categories of personal information are more sensitive. This is known as sensitive personal data and covers health information, race, religious beliefs and political opinions. We do not usually collect 'sensitive personal data' about our customers unless there is a clear reason for doing so, for example health information on allergies for participants in our residency programmes. We will retain this information for no longer than is reasonably necessary and undertake to ensure sensitive information is stored securely.